Mobile Response and Stabilization Services (MRSS) provide immediate behavioral health services, at home or another safe location, for young people under 21 experiencing significant behavioral or emotional distress. MRSS is staffed with a licensed clinician and a support person who respond to your location. Our goal in an urgent crisis is to arrive within 60 minutes of a request for help. Follow-up care is available for up to six weeks after this visit. How Does This Work?
Call the state line at (888) 418-MRSS (6777).
In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. and 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs.
Say you are calling for Mobile Response and Stabilization Services. You will be asked triage questions. You will receive a call when Nationwide Children’s team is on the way. Our goal in an urgent crisis is to be at your location within 60 minutes.
Frequently Asked Questions
Who can get MRSS services?
MRSS is a statewide service for young people under 21 who are experiencing significant behavioral or emotional distress, as identified by the family. Nationwide Children’s is the MRSS provider for Franklin County.
Where can MRSS go?
Nationwide Children’s MRSS reaches all of Franklin County. The MRSS team comes to your child’s home or another safe location.
What services are provided by MRSS?
Safety assessment and planning De-escalation Support for parents from another peer with lived experience Recommendations for building coping skills and strategies Connection to resources
When would I call MRSS? Who else can call MRSS?
Any time a youth or family feels they need and want extra support is a good time to call MRSS. When you call MRSS, we do not define the crisis, you do. Anyone can make a call to help a youth who may need MRSS services.
What is a crisis?
MRSS services are for any family-defined crisis. A few examples include:
Escalating emotional or behavioral issues Mental health concerns that put the child at risk for harm to themselves or others Physical and emotional trauma Helping children who are at-risk for out of home placement Parent/child or caregiver/child conflict Addiction and substance abuse Persistent (chronic) school avoidance/school refusal
Who will respond to the call?
A team of specialists that will include a licensed clinician and a professional trained to help your family build skills and supports.
Why call MRSS instead of 911?
With MRSS, your child can get help in the comfort and safety of your home, as long as there is not an immediate threat to safety.
Even if your family is not already connected to behavioral health services, you can access in-the-moment clinical expertise.
Creating a safe space can help reduce out-of-home placements and hospital admissions.
Call 911 if you want additional support from the police.
When can MRSS be used?
In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. to 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs at (614) 722-1800.
How much does it cost?
MRSS services are billed to insurance.
Mobile Response and Stabilization Services (MRSS) provide immediate behavioral health services, at home or another safe location, for young people under 21 experiencing significant behavioral or emotional distress.
MRSS is staffed with a licensed clinician and a support person who respond to your location. Our goal in an urgent crisis is to arrive within 60 minutes of a request for help. Follow-up care is available for up to six weeks after this visit.
How Does This Work?
- Call the state line at (888) 418-MRSS (6777).
- In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. and 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs.
- Say you are calling for Mobile Response and Stabilization Services.
- You will be asked triage questions.
- You will receive a call when Nationwide Children’s team is on the way. Our goal in an urgent crisis is to be at your location within 60 minutes.
Frequently Asked Questions
Who can get MRSS services?
MRSS is a statewide service for young people under 21 who are experiencing significant behavioral or emotional distress, as identified by the family. Nationwide Children’s is the MRSS provider for Franklin County.
Where can MRSS go?
Nationwide Children’s MRSS reaches all of Franklin County. The MRSS team comes to your child’s home or another safe location.
What services are provided by MRSS?
Safety assessment and planning De-escalation Support for parents from another peer with lived experience Recommendations for building coping skills and strategies Connection to resources
When would I call MRSS? Who else can call MRSS?
Any time a youth or family feels they need and want extra support is a good time to call MRSS. When you call MRSS, we do not define the crisis, you do. Anyone can make a call to help a youth who may need MRSS services.
What is a crisis?
MRSS services are for any family-defined crisis. A few examples include:
Escalating emotional or behavioral issues Mental health concerns that put the child at risk for harm to themselves or others Physical and emotional trauma Helping children who are at-risk for out of home placement Parent/child or caregiver/child conflict Addiction and substance abuse Persistent (chronic) school avoidance/school refusal
Who will respond to the call?
A team of specialists that will include a licensed clinician and a professional trained to help your family build skills and supports.
Why call MRSS instead of 911?
With MRSS, your child can get help in the comfort and safety of your home, as long as there is not an immediate threat to safety.
Even if your family is not already connected to behavioral health services, you can access in-the-moment clinical expertise.
Creating a safe space can help reduce out-of-home placements and hospital admissions.
Call 911 if you want additional support from the police.
When can MRSS be used?
In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. to 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs at (614) 722-1800.
How much does it cost?
MRSS services are billed to insurance.
- In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. and 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs.
Who can get MRSS services?
MRSS is a statewide service for young people under 21 who are experiencing significant behavioral or emotional distress, as identified by the family. Nationwide Children’s is the MRSS provider for Franklin County.
Where can MRSS go?
Nationwide Children’s MRSS reaches all of Franklin County. The MRSS team comes to your child’s home or another safe location.
What services are provided by MRSS?
Safety assessment and planning De-escalation Support for parents from another peer with lived experience Recommendations for building coping skills and strategies Connection to resources
When would I call MRSS? Who else can call MRSS?
Any time a youth or family feels they need and want extra support is a good time to call MRSS. When you call MRSS, we do not define the crisis, you do. Anyone can make a call to help a youth who may need MRSS services.
What is a crisis?
MRSS services are for any family-defined crisis. A few examples include:
Escalating emotional or behavioral issues Mental health concerns that put the child at risk for harm to themselves or others Physical and emotional trauma Helping children who are at-risk for out of home placement Parent/child or caregiver/child conflict Addiction and substance abuse Persistent (chronic) school avoidance/school refusal
Who will respond to the call?
A team of specialists that will include a licensed clinician and a professional trained to help your family build skills and supports.
Why call MRSS instead of 911?
With MRSS, your child can get help in the comfort and safety of your home, as long as there is not an immediate threat to safety.
Even if your family is not already connected to behavioral health services, you can access in-the-moment clinical expertise.
Creating a safe space can help reduce out-of-home placements and hospital admissions.
Call 911 if you want additional support from the police.
When can MRSS be used?
In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. to 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs at (614) 722-1800.
How much does it cost?
MRSS services are billed to insurance.
MRSS is a statewide service for young people under 21 who are experiencing significant behavioral or emotional distress, as identified by the family. Nationwide Children’s is the MRSS provider for Franklin County.
MRSS is a statewide service for young people under 21 who are experiencing significant behavioral or emotional distress, as identified by the family. Nationwide Children’s is the MRSS provider for Franklin County.
Nationwide Children’s MRSS reaches all of Franklin County. The MRSS team comes to your child’s home or another safe location.
Nationwide Children’s MRSS reaches all of Franklin County. The MRSS team comes to your child’s home or another safe location.
Safety assessment and planning De-escalation Support for parents from another peer with lived experience Recommendations for building coping skills and strategies Connection to resources
- Safety assessment and planning
- De-escalation
- Support for parents from another peer with lived experience
- Recommendations for building coping skills and strategies
- Connection to resources
Any time a youth or family feels they need and want extra support is a good time to call MRSS. When you call MRSS, we do not define the crisis, you do. Anyone can make a call to help a youth who may need MRSS services.
Any time a youth or family feels they need and want extra support is a good time to call MRSS. When you call MRSS, we do not define the crisis, you do. Anyone can make a call to help a youth who may need MRSS services.
MRSS services are for any family-defined crisis. A few examples include:
Escalating emotional or behavioral issues Mental health concerns that put the child at risk for harm to themselves or others Physical and emotional trauma Helping children who are at-risk for out of home placement Parent/child or caregiver/child conflict Addiction and substance abuse Persistent (chronic) school avoidance/school refusal
MRSS services are for any family-defined crisis. A few examples include:
- Escalating emotional or behavioral issues
- Mental health concerns that put the child at risk for harm to themselves or others
- Physical and emotional trauma
- Helping children who are at-risk for out of home placement
- Parent/child or caregiver/child conflict
- Addiction and substance abuse
- Persistent (chronic) school avoidance/school refusal
A team of specialists that will include a licensed clinician and a professional trained to help your family build skills and supports.
A team of specialists that will include a licensed clinician and a professional trained to help your family build skills and supports.
With MRSS, your child can get help in the comfort and safety of your home, as long as there is not an immediate threat to safety.
Even if your family is not already connected to behavioral health services, you can access in-the-moment clinical expertise.
Creating a safe space can help reduce out-of-home placements and hospital admissions.
Call 911 if you want additional support from the police.
With MRSS, your child can get help in the comfort and safety of your home, as long as there is not an immediate threat to safety.
Even if your family is not already connected to behavioral health services, you can access in-the-moment clinical expertise.
Creating a safe space can help reduce out-of-home placements and hospital admissions.
Call 911 if you want additional support from the police.
In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. to 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs at (614) 722-1800.
In Franklin County, Nationwide Children’s MRSS responds between 9 a.m. to 9 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs at (614) 722-1800.
MRSS services are billed to insurance.
MRSS services are billed to insurance.
